House Rules & Cancellation Policy
Effective Date: [Insert Date]
Thank you for choosing to stay with us. To ensure a safe and enjoyable experience for all guests and to protect the property, the following house rules and policies apply to all reservations.
House Rules
Occupancy
Only the number of guests listed on the reservation are permitted to stay overnight at the property. Additional guests must be approved in advance.
Check-In / Check-Out
- Check-in: [Insert Time]
- Check-out: [Insert Time]
Early check-in or late check-out may be available upon request but cannot be guaranteed.
No Parties or Events
Parties, large gatherings, and events are strictly prohibited unless explicitly approved in writing prior to the reservation.
Quiet Hours
Please respect our neighbors and observe quiet hours between 10:00 PM and 8:00 AM.
Smoking
Smoking or vaping is not permitted inside the property. Evidence of smoking indoors may result in additional cleaning fees.
Pets
[Insert pet policy if applicable, e.g., “Pets are not permitted unless approved in advance.”]
Property Care
Guests agree to take reasonable care of the property and its contents. Any damage, missing items, or excessive cleaning required after checkout may result in additional charges.
Illegal Activity
Illegal activity of any kind is strictly prohibited on the property and will result in immediate termination of the reservation without refund.
Safety
Guests are responsible for ensuring doors and windows are locked when leaving the property and for following all safety instructions provided in the home.
Cancellation Policy
We understand that plans can change. Our cancellation policy is designed to be fair while covering the costs associated with processing reservations.
Cancellation Terms
- 30+ days before check-in
Guests receive a 100% refund minus a 3.5% processing fee. - 7–29 days before check-in
Guests receive a 50% refund minus a 3.5% processing fee. - Less than 7 days before check-in
No refund will be issued.
Processing Fee
All cancellations are subject to a 3.5% processing fee, which covers non-refundable credit card and payment processing costs incurred at the time of booking.
Refund Processing
Approved refunds will be returned to the original form of payment. Processing times may vary depending on the guest’s bank or credit card provider.
Reservation Changes
Changes to reservation dates may be treated as a cancellation and rebooking depending on availability and timing.
Agreement
By completing a reservation on this website, guests acknowledge that they have read and agree to these House Rules and Cancellation Policy.
Contact
If you have questions regarding your reservation, please contact us:
[Property Name]
[Email Address]
[Phone Number]